Delivery and Returns

Hi Vis Everywear takes pride in getting orders dispatched as fast as possible, we trust that our shipping method will meet your expectation. If for whatever reason we are unable to meet these expectations we will notify you when the shipment will be expected.

*Shipping will be free of charge to all orders over $150*

 

Freight Charges

New Zealand $5
Australia Contact for quote
International Contact for quote

 

Estimated Delivery Times*

North Island 1-2 business days from dispatch
South Island 2-3 business days from dispatch
Australia 6-10 business days from dispatch
International Subject to destination

 

Please allow an extra 2-3 business days for rural areas.

*subject to third party freight companies and product availability. Orders are processed Mon-Fri, excluding public holidays and are usually dispatched within 48-72  hours of order placement.

 

Returns Policy

All returns, including samples, must be sent back within 30 days of the invoice date to:

290 Lincoln Road

Henderson

Auckland

0610

 

Customers are responsible for all shipping costs unless returned goods were damaged in transit or incorrectly shipped.

Please ensure all products are correct in all aspects i.e. colour, style, size and quantity prior to return and must be returned in a saleable condition. Hi Vis Everywear will not accept products that have been altered or damaged.

Claims for incorrectly shipped products must be notified to us within 5 business days of delivery to qualify for a credit. All other claims must be made within 30 days of the invoice date.

All returns must be in the original packaging and in a re-sellable condition, failing to comply with this may result in a repackaging fee per garment.

All goods returned must include the Receipt issued with the order.